Services

Expert Prior Authorization Assistance 

When your insurance plan requires a prior authorization before covering a prescribed medication, it can be a confusing and frustrating delay. The Village Apothecary is here to lift that burden. Our experienced team acts as your advocate, working directly with your doctor's office and insurance provider to manage the process so you can focus on your health.

How We Can Help

  • Direct Coordination: We take the lead by communicating with your prescriber and insurance company to gather and submit all required documentation.
  • Efficient Paperwork Management: Our team is skilled at handling the detailed clinical forms and justification letters needed to process your request promptly.
  • Exploring Alternatives: In cases where an authorization is denied, we will collaborate with your doctor to identify and suggest effective, affordable alternative treatments that are covered by your plan.

Your Local Pharmacy Advantage

Unlike larger chain pharmacies, we provide the personal attention needed to resolve complex insurance issues. We know our patients and are dedicated to ensuring you get the medications you need without unnecessary stress or delay. This commitment to exceptional service is at the heart of everything we do.

Let Us Handle the Hassle

If you've been told a medication needs a prior authorization, don't navigate it alone. Bring your prescription to us or have your doctor send it over, and let our team get to work. For any questions, call us at (706) 327-4242.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

Medication synchronization is a free service we offer to align all of your monthly prescription refills to be picked up on a single, convenient day each month. This helps reduce trips to the pharmacy and makes it easier to stay on track with your medications.

Yes, we have a cash discount plan available to help make medications more affordable for our patients who are uninsured or whose insurance doesn't cover a specific drug. Please ask our staff how it can help you.

Absolutely. We can fill standard pet medications and also specialize in veterinary compounding. This allows us to create custom-dosed and flavored medications that make it much easier to give medicine to your pet.

We are a source for Durable Medical Equipment (DME). Since our inventory can change, we recommend calling us or stopping by to inquire about the specific items you need, such as walkers, nebulizers, or other medical supplies.

The Village Apothecary is a locally owned community pharmacy, and our primary contact is George Kelly. We pride ourselves on the personal, hometown experience that comes from being part of the Columbus community.

Need Answers?

Chat With Our Pharmacy Team.

Make an Appointment
girl taking with client

Testimonials

What people say about our services

Neighbors across Columbus trust our friendly team, quick prescriptions, and helpful counseling.

Wonderful pharmacy. They go above and beyond to make sure you get your medication for the best prices. And the staff is just incredible! They're all so attentive, kind and genuinely care about their customers.

K

Kylie

Seems like a great pharmacy. I was unable to get my shot there because they needed a prescription, but they were very nice and helpful explaining how to obtain it.

A

Allie

Best pharmacy and staff in Columbus! We love everyone here and how helpful they are. Sumner, Brandi, and Karen always greet you with a smile. Every person in my family uses this pharmacy! Best of the best! Very grateful for Sumner and his entire staff!

A

Ashley

Awesome establishment and staff! I drive a little far, but it's worth it! CVS pharmacy was always getting my medications screwed up! The Village apothecary is a breath of fresh air! They have a drive thru and handicap accessible parking.

T

Trina