Services
Expert Prior Authorization Assistance
When your insurance plan requires a prior authorization before covering a prescribed medication, it can be a confusing and frustrating delay. The Village Apothecary is here to lift that burden. Our experienced team acts as your advocate, working directly with your doctor's office and insurance provider to manage the process so you can focus on your health.
How We Can Help
- Direct Coordination: We take the lead by communicating with your prescriber and insurance company to gather and submit all required documentation.
- Efficient Paperwork Management: Our team is skilled at handling the detailed clinical forms and justification letters needed to process your request promptly.
- Exploring Alternatives: In cases where an authorization is denied, we will collaborate with your doctor to identify and suggest effective, affordable alternative treatments that are covered by your plan.
Your Local Pharmacy Advantage
Unlike larger chain pharmacies, we provide the personal attention needed to resolve complex insurance issues. We know our patients and are dedicated to ensuring you get the medications you need without unnecessary stress or delay. This commitment to exceptional service is at the heart of everything we do.
Let Us Handle the Hassle
If you've been told a medication needs a prior authorization, don't navigate it alone. Bring your prescription to us or have your doctor send it over, and let our team get to work. For any questions, call us at (706) 327-4242.
Frequently Asked Questions
Your Questions, Answered
We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

Testimonials
What people say about our services
Neighbors across Columbus trust our friendly team, quick prescriptions, and helpful counseling.
Wonderful pharmacy. They go above and beyond to make sure you get your medication for the best prices. And the staff is just incredible! They're all so attentive, kind and genuinely care about their customers.
Kylie
Seems like a great pharmacy. I was unable to get my shot there because they needed a prescription, but they were very nice and helpful explaining how to obtain it.
Allie
Best pharmacy and staff in Columbus! We love everyone here and how helpful they are. Sumner, Brandi, and Karen always greet you with a smile. Every person in my family uses this pharmacy! Best of the best! Very grateful for Sumner and his entire staff!
Ashley
Awesome establishment and staff! I drive a little far, but it's worth it! CVS pharmacy was always getting my medications screwed up! The Village apothecary is a breath of fresh air! They have a drive thru and handicap accessible parking.